Frequently Asked Questions

Everything you need to know before your next adventure.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your gear sooner.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.

Do you offer international shipping?

Yes, Go Roam Supply Co. ships to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

Are your products covered by a warranty?

We stand by the quality of our gear. Most products include a 1-year limited warranty against manufacturing defects. Please contact our support team for specific claim details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.